Shipping & Delivery
Last updated: July 1, 2026
BrushEase ships pet care essentials to customers across supported European destinations. Delivery times can vary by destination, carrier, and seasonal demand.
Order processing
Most orders are processed within 1-3 business days after payment confirmation. You will receive an order confirmation by email after checkout.
Estimated delivery time
Estimated delivery is typically 7-15 business days after dispatch, depending on your location and the carrier. Some remote areas, customs checks, holidays, or carrier delays may take longer.
Shipping cost
We offer free shipping on orders over $35. Any available shipping options and costs are shown during checkout before you place your order.
Tracking
When tracking is available, we will send tracking details by email after your order has shipped. Tracking updates can take a few days to appear after dispatch.
Address accuracy
Please enter your shipping address carefully. If you notice an error, contact us as soon as possible at chanuthsanviru@gmail.com. We cannot guarantee address changes after an order has started processing.
Taxes, duties, and import charges
Prices are displayed in USD. Any applicable taxes, duties, or import charges may be shown at checkout where available, or may be collected by your local carrier or customs authority depending on your destination.
Missing or delayed orders
If your order has not arrived after the expected delivery window, contact us with your order number and we will help check the shipment status.