Shipping & Delivery

Shipping & Delivery

Last updated: July 1, 2026

BrushEase ships pet care essentials to customers across supported European destinations. Delivery times can vary by destination, carrier, and seasonal demand.

Order processing

Most orders are processed within 1-3 business days after payment confirmation. You will receive an order confirmation by email after checkout.

Estimated delivery time

Estimated delivery is typically 7-15 business days after dispatch, depending on your location and the carrier. Some remote areas, customs checks, holidays, or carrier delays may take longer.

Shipping cost

We offer free shipping on orders over $35. Any available shipping options and costs are shown during checkout before you place your order.

Tracking

When tracking is available, we will send tracking details by email after your order has shipped. Tracking updates can take a few days to appear after dispatch.

Address accuracy

Please enter your shipping address carefully. If you notice an error, contact us as soon as possible at chanuthsanviru@gmail.com. We cannot guarantee address changes after an order has started processing.

Taxes, duties, and import charges

Prices are displayed in USD. Any applicable taxes, duties, or import charges may be shown at checkout where available, or may be collected by your local carrier or customs authority depending on your destination.

Missing or delayed orders

If your order has not arrived after the expected delivery window, contact us with your order number and we will help check the shipment status.